On Hold Association

Establishing the Australian Chapter of the On Hold Message Association

DO WE NEED AN ON HOLD MESSAGE ASSOCIATION IN AUSTRALIA?

The answer is simple, yes.

As On Hold Message providers we need to be delivering a professional standard of product that meets the needs of our clients while considering the inevitable changes of technology. The OHMA membership in the USA provides direct access to collective industry knowledge based on the experience of successful On Hold businesses large and small. The aim is to provide the industry with a credible, independent and informative voice that will boost the overall profile of the industry to all sectors of the business community.

The establishment of the association is about supporting the industry and improving the services it provides. OHMA members vary in size and in its expertise with many industry originators boasting over 25 years of providing successful On Hold services. The Association will be a registered corporation with ASIC under its rules and regulations with its own ABN, Articles of Association, Board of Directors and Committee.


THE ROLE OF IMAGE ON LINE

The role of Image On Line has been fundamental in establishing the initial connection with the OHMA and setting up the framework so that a professional association in Australia can be established. Image On Line remains committed to the ongoing establishment of the Association in Australia.


WHY A JOINT VENTURE WITH THE USA

The On Hold Messaging Association (OHMA) is an international organisation composed of on hold and audio marketing companies that joined together 25 years ago to preserve and support the continual growth of the industry.

OHMA has implemented a reliable structure and network, as such meetings were held with the OHMA Board of Directors to discuss the possibility of setting up a Chapter (sub division) of the OHMA in Australia. This initiation was greeted with great enthusiasm and support and as a result an OHMA subcommittee has since been established to oversee the Australian Chapter of the OHMA and its integration.

Given the limited number of industry players in Australia, a standalone Association is simply not viable. We now have the opportunity to tap into all the knowledge and resources of the OHMA without having to reinvent the wheel, keeping the set up costs minimal with annual fees that are affordable.


CONFIDENTIALITY

It’s not about declaring the size of your client base, the number of staff or your annual turnover; it’s about welcoming OHMA members from around the country to discuss the challenges that face our industry, and how we can develop new opportunities to encourage business growth. The proposed Chapter (sub division) of the OHMA Association will operate as an independent entity made up of an independent Board of Directors and Australian industry representatives. All OHMA representatives will be subject to signed confidentiality agreements within its Articles of Association.

 

BENEFITS OF MEMBERSHIP WILL INCLUDE:

            • A registered association provides the industry with credibility and authority.
            • An industry code of conduct promotes a high standard of ethical business practice.
            • Essential industry accreditation
            • Access to comprehensive technical information from major telecommunication partners.
            • OHMA webinars with product developers to educate the industry on the advancement of technology.
            • Sourcing and providing innovative solutions for VoIP telephone systems
            • Developing improved ways to deliver content to your clients
            • Collaborate ideas with members and keep updated with the latest technology advancements.
            • A comprehensive list of system compatibility and technical information
            • A  recommended list of programmers and installers
            • Industry representation and advice
            • Assist members with networking opportunities
            • Supplied with industry marketing and promotional material
            • Informative annual conferences
            • A range of industry specific products and services of which discounts apply.

WE ARE SEEKING INDUSTRY SUPPORT IN THREE KEY AREAS

1)      Board Members (x2) (Paul Williams founding member)

2)      Committee Members (x3)

3)      General Membership

If you are interested in becoming a part of the On Hold Messaging association of Australia, either at board or general membership level, please register your interest by emailing your preferences below to paul.williams@imageonline.com.au

For further information, please do not hesitate to contact me direct on 0418 396 772.
Thanking you in anticipation.

Paul Williams

Director

Image On Line P/L


Message Association Form

P.O.Box 345 Fitzroy Vic 3065 : P 03 9417 7644

Establishing the Australian Chapter of the On Hold Message Association

September 2015