About Us

For decades, Australians were haunted by horrible on hold music.

Working from a small garage in Melbourne’s south-eastern suburbs, 1990 was the year Image On Line began changing the sound of the telco industry by producing custom telephone on hold messaging.

Since then, our offering has evolved to include all elements of professional phone audio, jingle creation, and radio and TV commercial production, created in our modern Abbotsford studios.

Image On Line is now known across the country as one of best producers of corporate phone messaging (on hold messages, on hold music, voice prompts, after hours messages and automated greetings for any phone system), Australian-made jingles, radio and TV commercial audio, in-store radio and more, using professional voiceover talent, vocalists and musicians.

Our team of experts will work closely with you to produce an end-result that will compliment your strategy and branding, whilst resonating with your target demographic.

If you’re thinking about improving the way your company sounds, tap into Image On Line for quality scripting, superior audio production, an earworm of a jingle and so much more.

Image On Line Leads the Way

ON HOLD PROMOTIONAL MESSAGING

Professional on hold messages, welcome greetings and interactive voice prompt for any phone system.

RADIO ADS

Radio commercials that captivate your audience and sell your brand. We bring your script to life and entice listeners to take action to buy your products or services.

JINGLES AND SONIC BRANDING

Image On Line produce the catchiest advertising jingles that will play on your customer’s minds and build brand awareness.

IN STORE RADIO AND PROFESSIONAL VOICING

We create professional audio recordings with the perfect voice and music that matches your brand. Our sonic triggers will drive brand loyalty and promote in-store purchases.

Meet the Team

Paul Williams

Paul Williams

Director

Paul has guided the company through the highs and lows of the industry. He has a knack of getting to the guts of a situation and finding a way through to a successful outcome. A truckload of knowledge, a heap of business savvy and a man of his word, he backs up his team all the way. He was recently quoted as saying, “We’ve had good teams at Image over the years, but I think this one is the best team yet”. That just shows how getting the right people together delivers better results for the client. That’s a key to staying in business and making it work.

Nigel Ross

Nigel Ross

Director

A veteran of 20 years as a prime time “cap city” radio announcer, Nigel’s understanding of what makes media sound great is unparalleled. A hands-on director, Nigel does everything from overseeing vocal sessions, ensuring the strongest results, to sitting in on the final stages of mixing/mastering before anything hits a client’s desk. Nigel may be a partner and director, but his door is always wide open to clients, the JH team and the opportunity to make a winning jingle.

Dale Baldwin

Dale Baldwin

Channel Manager

Dale is a telecommunications dynamo – what better addition to our team! His strong relationships with the best service providers in the country make him, literally, one of the most well-connected businessmen of all time. Ironically his holiday house has absolutely no reception.

Suz McLeod

Suz McLeod

Audio Production

With a background in the cut throat world of broadcast television, Suzi knows how to get things done and get them right.

Precision and perfection are just part and parcel of the first class audio that Suzi produces. Being able to hone in on the little things that work, while seeing the bigger picture is a real talent. And Suzi has talent to burn but not burn out.

Mandy Turner

Mandy Turner

Audio Production

Siena is our Customer Experience Assistant. Most of her day is spent working with our clients to ensure their phone messaging is being used as effectively as possible.

Siena has experience working in the sales department of one of the most famous brands in the world and is now studying a topic that will enhance her already strong oral and written communication skills.

When you speak with Siena, you can be sure that she’ll be guiding you in the best direction.

Iain Duguid

Iain Duguid

Creative Writer

Iain’s strong radio industry background and creative writing ability makes for a perfect fit into the Image on Line team

Kathy Williams

Kathy Williams

Accounts

Kathy is the nuts and bolts that hold the Image Team together. She knows how the business ticks and the story of nearly every client. She has an uncanny way of making Accounts an easy going, smooth sailing and almost enjoyable. It could be her down-to-earth character or her genuine warmth. Either way, Kathy is the port of call for all the financial comings and goings. And if you want a cake or baked treat – they don’t come tastier than a ‘Kathy special’.

Marina Milisavljevic

Marina Milisavljevic

Operations

Cool in a crisis, warm and friendly to deal with. Marina adds an extra spark to the Image team with her tech design skills and customer know-how. You know when you deal with Marina, that the job will always be done right.