Add a little Holiday Joy to your Businesses
With that time of year fast approaching, maybe you should consider getting into the festive season through a…
Tag: OHM
Music and Messages On Hold: The Unexpected Solution
Typically, when you call a business and are put on hold, what do you suppose you’ll hear? A…
You Will Spend 43 Days Of Your Life – On Hold. You Better Make It Count!
What’s a reasonable time to be put on hold when you call customer service? A few minutes? Five?…
If You Forget… Our On Hold Message Won’t
Picture this: It’s Monday morning and your doors have just opened for business, several customers make their way…
The State of the Telco Industry in Australia – Part 3 of 4
When On Hold Messages players were attached to the clients’ PABXs, the provider was in control of the updating of the messages. By placing the updated recording on their own media player required no intervention by the telephone provider.